When business operations falter, the impact can ripple across every part of your organization. We specialize in helping struggling businesses identify root causes, stabilize operations, and implement strategies that restore profitability and efficiency.
We believe that success requires understanding the full picture, empowering teams, and building scalable processes that support growth.
I had the pleasure to work directly with Stephen O'Connor in my capacity
as CEO of Johnny Rockets.
Stephen has incredible knowledge and experience developing and growing brands internationally. Stephen has a vast network of relationships in various countries through his years of spearheading growth for major restaurant chains. While working together I learned to admire Stephen’s critical thinking and strategic foresight as well as his operational expertise. He was a valuable member of the executive team responsible for franchisees relationships and business success.
I've had the privilege of knowing Stephen O’Connor since 1996, when we first worked together during the launch of TGI Friday's in the Middle East. As someone transitioning from fine dining into the casual dining space, I can confidently say that Stephen’s leadership, training, and mentorship were instrumental in helping me adapt and thrive in this new environment.
Over the years, we collaborated on the development of numerous outlets across the region. Even as our career paths took us in different directions, fate brought us back together when we launched Ruby Tuesday in the Middle East, where I served as Director of Operations and Stephen led as Chief Operating Officer. Working under his guidance once again was both inspiring and transformative.
Stephen’s influence has been foundational to my journey — from learning the principles of operational excellence, team leadership, and brand development, to understanding how to design efficient kitchens and implement systems for Western F&B concepts in new markets. These lessons have stayed with me throughout my career.`
I’ve had the privilege of knowing Stephen O’Connor for over 25 years — first as a business partner and now as a friend. His leadership was instrumental in the successful launch and expansion of Ruby Tuesday and later Sbarro in India, including a landmark joint venture — the only one ever done by Sbarro globally. Stephen’s ability to navigate complex markets, identify strategic partners, and guide international brands to local success is unmatched. Anyone engaging with Stephen and HIS Business Solutions is tapping into over four decades of global expertise.
The Hotz Group, founded in the early 1900s, is one of India’s most respected diversified businesses with interests in hospitality, financial services, real estate, art, and education.
Explore Stephen O'Connor's books — "No More Band-Aids" and "The Sage Commander's Guide to Modern
Leadership" — where real-world challenges meet strategic thinking.